Effective Date: 10/04/2025

At RCFS (Rose Consulting and Financial Services), we care deeply about your privacy and are committed to keeping your personal information safe. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, www.RCFS.com.au (the “Site”) or use any of our services. By using our Site or services, you’re agreeing to this policy, and we want you to feel confident and informed about how your data is handled.

1. What Information We Collect

We collect personal information when you interact with us, whether that’s visiting our website, signing up for our services, or just reaching out to us. This includes:

• Personal Info: Things like your name, email, phone number, and other details you share with us.
• Non-Personal Info: Information about how you use the Site (like your browser type or location).
• Cookies and Tracking: We use cookies and similar tech to help improve your experience on the Site and show you content that’s relevant to you.
• Brokering Data: As part of our brokering services, we collect financial and business data to help facilitate transactions, contracts, and other agreements. This is also necessary for us to comply with legal and regulatory requirements.

2. How We Use Your Information

We use the information you provide to:

• Deliver and improve our services to you.
• Keep you updated about your account and any inquiries you’ve made.
• Process payments, billing, and other transactions.
• Send you marketing messages and offers (if you’ve opted in).
• Analyse and improve how the Site performs.
• Help facilitate brokering transactions, such as financial deals, loans, investments, and more.
• Ensure we’re complying with all legal and financial regulations, especially when it comes to brokering.

3. Email Marketing

If you’ve provided your email address, we may send you marketing content related to our services. This could include special offers, updates, or other helpful information. We respect your inbox and won’t flood it with unwanted emails or spam. You’ll always have the option to unsubscribe from our emails if you no longer wish to receive marketing content. We’ll always make sure our communications are relevant and valuable to you.

4. Who We Share Your Information With

We respect your privacy and don’t sell, rent, or trade your personal information. However, we may share your data with trusted partners who help us run our services. These could include payment processors, service providers, or legal advisors. This sharing is necessary for us to process transactions and comply with laws. We ensure these partners take appropriate steps to protect your information just like we do.

5. How Long We Keep Your Data

We only keep your information as long as we need it to provide our services to you, or as long as we’re required by law. For example, we may keep brokering data for as long as we need to finalise transactions and meet legal requirements. We also use strong security measures to keep your data safe from unauthorized access, alteration, or disclosure.

6. Your Rights Over Your Information

You have the right to:

• Access, update, or correct any personal information we have about you.
• Withdraw your consent for us to process your data (where applicable).
• Ask us to delete your personal data, though we may need to keep it for certain legal reasons.
• To exercise any of these rights, simply reach out to us at the contact details below.

7. Links to Other Websites

Our Site may contain links to other websites. Please note, we’re not responsible for how those sites handle your privacy, so we recommend reading their privacy policies to understand how they collect and use your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or the law. Any updates will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to check back here to stay informed about how we protect your information.

9. Get in Touch

If you have any questions, concerns, or just want more information about this Privacy Policy, we’re here to help!

You can contact us at:

Rose Consulting and Financial Services
32 Crofton Street, Bundaberg Central, 4670
Email: RCFSadmin@rcfs.com.au
Phone: 0411 637 003